Covid-19 Update

Covid-19 Update

20 / 03 / 2020

Dear Patient,

Everyone is concerned about the developing situation with covid-19.

We would like to reassure you that, as always, we are here for you and shall continue to act to ensure the health and the safety of our patients and team. We remain dedicated to the prevention of cross infection and transmission of infections.

As dental professionals we are well versed in high levels of cross infection control, and the dental surgery is a very clean environment. There is hand sanitiser on the reception desk and we ask each patient when they come in to sanitise their hands. All our treatment rooms are wiped down and sanitised between each patient as standard procedure.

As matters develop we will need to respond to changing advice, possibly on a daily basis. We will do our best to continue to provide care to those who need it. As part of this, we would ask any patient who has cold or flu like symptoms to cancel their appointment, follow government advice, and not attend till those symptoms are gone. You can get further advice on symptoms from the NHS website here.

Based on current guidance, in order to minimise risk, we are providing a skeleton service moving forward. We will be able to provide essential treatments and emergency treatments only. All non-essential treatment will be postponed for approximately 8-12 weeks. Patients with treatment deemed by the dentists as ‘essential’ may still be carried out, and you will be contacted directly in this case. We are asking all our patients over the age of 70 or who are medically compromised to postpone their visit to the practice.

If you are self-isolating, or would just prefer to stay at home, and have dental concerns, we will be glad to arrange to have a discussion with you on the phone or via email. This won’t be able to deal with everything but we hope we may be able to provide reassurance in many situations.

We are also able to offer advice through our E-Consultation page on our website home page (www.crooklogdental.co.uk). On here you can send us pictures of your mouth and we will get back to you as to whether you need to come in or not.

You will continue to get email reminders for your dental examination and hygiene visits. Please note, this is automated. We are currently booking in these appointments but in 8-12 weeks time so please give us a call or email us.

Your oral health matters, and now more than ever please ensure you are brushing your teeth twice daily, and cleaning in between your teeth. Keeping your mouth healthy is an important part of keeping the rest of you healthy.

The latest government guidance on Coronavirus can be found here : https://www.nhs.uk/conditions/coronavirus-covid-19/

With Best Wishes

The Crook Log Dental Practice Team